A Christmas-loving weatherman has had a tough year; upon returning to his hometown, he bumps into a former teacher who always cheered him on, and his former crush — and things start to look up.

When police officer Nikki Batista’s son goes missing, she joins the Philadelphia Police Department's Missing Person’s Unit (MPU) to help other people find their loved ones, even as she searches for her own. Six years later, her world is turned upside-down when her ex-husband, Jason Grant, a former police officer, shows up with a proof-of-life photo of their missing boy. Or is it?