Shannon works in the call center of a credit union, trying to balance work and an impending separation and custody battle, when one incoming call involves her in a fraud scam that threatens her job and family.

Nicole learns that her stepfather, whom she hasn't seen in years, suffered a deadly fall down the stairs at the family home and that her estranged mother has been arrested for his murder. As she begins to investigate what happened, she discovers that not everything is as it seems.